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DMC SERVICE AND SOFTWARE

SPECIAL NOTICE: Dynamic Microchamber from Bakelite Synthetics MAINTENANCE AND SERVICE DURING PANDEMIC

In response to travel restrictions caused by the international coronavirus event, we expect that some annual Dynamic Microchamber from Bakelite Synthetics (DMC) calibrations will be delayed beyond the standard 12-month period. Users of the Dynamic Microchamber from Bakelite Synthetics can continue to operate the equipment outside of this calibration window; however recalibration should be scheduled as soon as practical with respect to appropriate guidelines. We have been in communication with the Third Party Certifiers regarding this possible delay in calibration service. Since the coronavirus situation is still on-going and there is continuing uncertainty surrounding travel restrictions and its effects on industry, please contact us immediately if you believe your facility will be impacted.:

Annual calibration is a standard service to ensure that your equipment is compliant with CARB and EPA regulations. A DMC expert technician will come to your facility to inspect, calibrate, and maintain your equipment. Beginning 2021, the Annual Calibration and Software License Renewal will be itemized on quotes and invoices.

Outside of standard annual services, Bakelite Synthetics also offers:

  • Emergency repairs
  • Remote or email troubleshooting (no additional cost)
  • On-site or off-site training
  • Repair-and-return service
  • Limited production sample emissions testing
  • Downloadable DMC software

Get in Touch

You want to join our story as a customer or as a talent? We are looking forward to hearing about your ideas or help you if you would like to know more about a product or technology.

Michael Stahl

Your contact for general requests.

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Gaye Haas, Heike Haas

Your contact for Phenolic and Amino Resins.

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Ramesh Pisipati

Your contact for Aromatic Polyols.

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Rene Hackler

Your contact for Molding Compounds.

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Jan Prins

Your contact for Formaldehyde.

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